Refund policy

Due to the custom nature of our products, all sales are final. We do not offer refunds, returns, or cancellations once an order has been placed.

That said, we’re happy to offer exchanges under the following circumstances:

 Size or Color Exchanges

• Exchanges must be requested within 7 days of delivery
• Items must be unworn, unwashed, and in original condition
• Customer is responsible for return shipping unless the error was ours

 

 Defective or Damaged Items

• If your item arrives damaged or defective, please contact us within 48 hours of delivery
• Provide clear photos of the issue so we can review and resolve it quickly
• Approved defect exchanges will be replaced at no additional cost

 

 Non-Exchangeable Items

• Custom or personalized items
• Sale or discounted items
• Items showing signs of wear, washing, or misuse

 

To request an exchange, please email Sirens.scoundrelsllc@gmail.com with your order number and reason for the request.

We appreciate your understanding and support of our small business — every order is made with care just for you!